Shipping Policy

Last Updated: September 24, 2026

At Rosilia Beauty, we aim to provide reliable and transparent shipping for every order. Please review the information below before placing your order.

1. Where We Ship

We currently ship to:

• Canada

• United States

• United Kingdom

• Australia

Shipping availability may vary depending on the product and destination.

2. Shipping Options & Delivery Times

We currently offer the following shipping options:

Standard Shipping — FREE

Estimated delivery: 9–12 business days

Standard shipping is available at no additional charge.

Premium Insured Shipping — US $7.99

Estimated delivery: 5–8 business days

Premium Insured Shipping is an optional expedited shipping service offered for US $7.99.

The estimated delivery times above are business-day estimates and may vary due to circumstances outside our reasonable control, including carrier delays, customs processing, severe weather, holidays, or other transportation disruptions.

3. Order Processing

We do not add a separate processing period to the delivery estimates listed above.

Orders are submitted for fulfillment after successful payment and are then fulfilled through our third-party fulfillment partners.

4. Order Fulfillment & Shipping Origin

Rosilia Beauty works with third-party fulfillment and shipping partners. Depending on the product, inventory availability, and destination, your order may be shipped directly from an international fulfillment facility.

The shipping origin may therefore vary by order and may include China or another international location.

The country from which an order ships does not necessarily represent the location of Rosilia Beauty's business operations.

We aim to provide accurate product and shipping information and will not represent an order as being shipped domestically when it is actually fulfilled internationally.

5. Tracking Information

Tracking availability depends on the shipping carrier and fulfillment method used for your order.

When tracking information is available, it will be provided to you by email or through your order information.

Because orders are fulfilled through third-party shipping partners, we cannot guarantee that every shipment will have a tracking number or that tracking information will be available immediately.

If tracking is provided, please allow some time for the carrier's tracking system to begin displaying shipment updates.

6. Shipping Delays

The delivery estimates provided on our website are estimates and are not guaranteed delivery dates.

Delays may occur because of:

• Customs processing

• Carrier delays

• Severe weather

• Public holidays

• Transportation disruptions

• Incorrect or incomplete shipping information

• High shipping volumes

• Other circumstances outside our reasonable control

If we become aware that an order cannot be shipped or delivered within the applicable promised timeframe, we will provide appropriate notice and, where required by applicable law, offer the options available to you, including cancellation and a refund where applicable.

7. Customs, Duties & Import Taxes

Orders may be shipped internationally and may be subject to customs clearance, import duties, taxes, brokerage fees, or other charges imposed by the destination country.

Any such charges that are legally payable by the customer will be the customer's responsibility unless we expressly state otherwise at checkout.

Customs requirements and charges vary by country, and Rosilia Beauty cannot guarantee that an order will be exempt from customs duties or taxes.

Customs-related delays are outside our control.

8. Incorrect Shipping Information

Customers are responsible for providing an accurate and complete shipping address at checkout.

If you notice that your shipping information is incorrect, please contact us as soon as possible at:

rosiliabeauty@gmail.com

We will make reasonable efforts to assist you before the order is fulfilled or shipped. However, we cannot guarantee that an address can be changed after fulfillment or shipment has begun.

Additional shipping charges may apply if an order needs to be reshipped because an incorrect or incomplete address was provided.

9. Lost or Delayed Packages

If your order does not arrive within the applicable estimated delivery window, please contact us at:

rosiliabeauty@gmail.com

We will review the order and, where applicable, work with our fulfillment or shipping partner to investigate the shipment.

For Premium Insured Shipping, any insurance or shipping protection provided by the applicable carrier or fulfillment partner will be handled in accordance with the terms and limitations of that coverage.

We will not ask you to waive any rights or remedies that cannot legally be excluded under applicable consumer protection laws.

10. Damaged Packages

If your package arrives visibly damaged, please contact us at rosiliabeauty@gmail.com as soon as reasonably possible and provide photographs of the package and the affected product.

We may request photographs or other information necessary to investigate the issue with our fulfillment or shipping partner.

Nothing in this policy limits any consumer guarantees, statutory rights, or other protections that apply to your purchase under applicable law.

11. Delivery Estimates and Consumer Rights

We make reasonable efforts to provide accurate delivery estimates and to fulfill orders within the timeframes stated on our website.

Where applicable, consumer protection laws may provide additional rights regarding delayed, non-delivered, defective, or incorrectly described products. Nothing in this Shipping Policy is intended to exclude, restrict, or override rights that cannot legally be excluded or limited.

For example, applicable consumer protection requirements may differ between Canada, the United States, the United Kingdom, and Australia.

12. Contact Us

If you have questions regarding shipping, delivery, or your order, please contact us at:

Rosilia Beauty
Email: rosiliabeauty@gmail.com

We will do our best to assist you with your order and shipping questions.

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Please note: Delivery estimates are provided in good faith based on the shipping services available to us. By placing an order, you acknowledge that international shipments may be subject to carrier and customs delays beyond our reasonable control.